Terms of Service
Last updated: 11 May 2026
These Terms of Service (“Terms”) govern your access to and use of the website at mosyclemy.com (the “Site”) and any related services we provide, including trade enquiries and product information requests. By using the Site, you agree to these Terms.
1. Who we are
Mosycle is a specialty tile distributor operating in Malaysia. References to “Mosycle”, “we”, “us”, or “our” mean Mosycle and its authorised representatives.
2. Using the Site
You may browse the Site and submit enquiries through our forms. You agree not to misuse the Site, attempt to access non-public areas, scrape content at scale, interfere with normal operation, or use it for unlawful purposes.
3. Product information
Product images, dimensions, finishes, and stock levels shown on the Site are illustrative. Tiles are natural and manufactured products with inherent colour and texture variation. We confirm final pricing, availability, lead times, and specifications in writing before any order is placed. We may revise product listings at any time without notice.
4. Enquiries are not orders
Submitting a contact form or enquiry does not create a binding order. Orders are formed only through a written quotation accepted by both parties.
5. Intellectual property
All text, images, logos, layouts, and other materials on the Site are owned by Mosycle or licensed to us. You may not reproduce, redistribute, or use them for commercial purposes without our written permission. You may share links to the Site freely.
6. Third-party links and platforms
The Site may link to third-party platforms (including Instagram, Facebook, TikTok, RedNote, and others). We are not responsible for the content, accuracy, or practices of those platforms. Use of those platforms is governed by their own terms.
7. Disclaimer and liability
The Site is provided “as is”. We make no warranties regarding uninterrupted access, accuracy of content, or fitness for a particular purpose. To the maximum extent permitted by Malaysian law, Mosycle is not liable for indirect, incidental, or consequential losses arising from your use of the Site. Nothing in these Terms limits liability that cannot be excluded under applicable law.
8. Privacy
We process personal data in line with our Privacy Policy and the Malaysian Personal Data Protection Act 2010.
9. Changes
We may update these Terms from time to time. Continued use of the Site after changes means you accept the revised Terms. The “Last updated” date at the top of this page reflects the most recent revision.
10. Governing law
These Terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute arising from these Terms or your use of the Site.
11. Contact
Questions about these Terms can be sent to salesmy@mosyclemy.com.